Network Security
1. Evolving Internet Requirements:
Internet access has become vital to the normal operations of virtually every organization. In the 2003 UCLA Internet Report over 90% of all respondents rated the Internet as a moderate to extremely important source of information. Studies show it has enabled Organizations to:
1. Greatly facilitate collaboration between employees, partners, suppliers and clients through vehicles such as email, file sharing and web conferences
2. Rapidly access information through on-line searching, databases and e-training
3. Inexpensively provide services to outside organizations through web sites, email distribution and on-line commerce applications
In summary, the Internet is used widely across most organizations, enabling them to increase productivity and the quality of services, while decreasing costs. With this widespread adoption has come a change in user and management attitudes. Internet access is no longer a luxury. It is a mandatory business requirement. Unencumbered, transparent access is expected at all levels in the organization on a non-stop basis.
2. Current Security Risks:
Unfortunately the Internet has a dark side too. Just as it provides transparent access to numerous external resources for an organization, it can also provide external parties, not all of who have good intentions, relatively easy access to the organization’s internal computers and information. All types businesses are at risk. On a whim, in 2002 a 22-year old hacker scanned the New York Times’ Internet gateways, and was easily able to access numerous databases providing personal information on sources, employees and customers. Even highly sophisticated businesses like computer game maker Valve Software have experienced Internet breaches. Valve has had information and source code for pending product releases posted on the Internet, a breach that may have severe financial impact on Valve. The diversity of methods used to malevolently access or attack organizations’ computers through the Internet is truly stunning. On top of this, inappropriate internal use of the Internet is also turning out to be a big issue. The following are some of the forms of abuse reported by IT managers to be of greatest concern:
Network Security Facts:
· The average cost of an external security breach in 2002: $226,000.
· The average cost of a virus infection in 2002: $81,000.
· The average cost of a DoS attack in 2002: $297,000.
3. Type of Attack Description & Economic Implication:
Hackers: Hackers, or skilled programmers who find challenge in breaking into other people’s computer systems, were traditionally the greatest threat to organizations’ computer security. While they still pose a threat, widespread deployment of counter measures such as firewalls has caused other forms of more sophisticated malicious attacks to emerge. (Note: Although the term hacker can also mean one who is proficient at using a computer for legitimate needs.). After breaking into a system a hacker may steal, delete or alter valuable data, programs or identities.
Malware: Malware (viruses, worms, etc.) are pieces of disguised code that are typically designed to cause an undesirable event, such as altering existing computer files or making the computer inoperable. They can be transmitted by disk, email or other communications vehicles. Because email usage is so prevalent and traditional security systems remain Vulnerable to viruses, viruses are now one of the major security concerns of IT managers. 86% if all infections stem from email attachments. The cost of lost productivity, restoring damaged files and cleaning up viruses was a staggering $13.2 billion worldwide in 2001.
Spy ware: Spy ware is software that gathers information about a computer user and his or her Web surfing habits without the user’s explicit knowledge or consent and reports this information over the Internet Sensitive information can be stolen without even noticed by the user.
Spam: Unsolicited commercial email messages (spam) are not created with the same malicious intent as threats like viruses, but are now having a negative economic impact on the same order of magnitude. Spam clogs networks, hogs disk space, and wastes countless hours of users’ time reading and dealing with the messages. Estimated cost to U.S. and European businesses in 2002 was $8.9 and $2.5 billion respectively.
Phishing:“Phishing” is a technique used by online criminals to steal passwords or other account information from internet users. Phisher’s usually work by sending out spam e-mail to large numbers of potential victims. These direct the recipient to a Web page which appears to belong to their online bank, for instance, but in fact captures their account information for the phisher’s use.
Analyst firm Gartner estimates that phishing cost banks and credit card companies $1.2 billion in direct losses in 2004, and that 1.4 million computer users have suffered identity theft from these activities.
Denial of Service (DoS): A DoS attack is one in which the perpetrator deprives an organization of the use of a network resource (such as the email system or web site) by sending network traffic that exploits a weakness in the receiving system (for example, an inability to deal with a large number of email connection requests in a short time). The more sophisticated Distributed DoS attack utilizes a common exploit to first penetrate numerous widely dispersed systems, and then launch the attack from those systems, making it harder to detect and block. Since organizations depend upon these services to conduct business, the impact on revenues and productivity can be quite substantial.
Inappropriate Web Usage: Because Internet usage cannot be casually monitored, some individuals use it to access inappropriate material (pornography, hate material, copyrighted audio files) and conduct inappropriate activities (excessive personal business, etc.).Given the large number of employees with Internet access, clearly there is potential productivity issues associated with unrestricted usage. A growing concern is associated legal issues. Allowing the downloading of inappropriate material without controls can result in expensive lawsuits for a hostile workplace environment and copyright violations.
Insider Attacks: Although most attacks originate from outside the organization, internal attacks are not infrequent, especially those related to theft or destruction of proprietary information. Roughly half such attacks originate internally. Disgruntled employees, as well as those seeking personal financial gain have used their insider status to access, and sell or destroy valuable company information. Insider attacks can be more harmful than attacks by hackers due to the knowledge the perpetrator has about the location and use of Valuable data.
Reading and altering confidential data: Malicious hackers can read or even change proprietary and confidential information if it’s transmitted over the internet unprotected. Loss (disclosure) of confidential information can have severe impact on any business.
4. Assessing the Risks
Clearly the Internet presents a variety of real threats to those connecting to it. The first question facing any organization with limited resources is: “Which, if any of these threats is substantial enough to justify spending money and management attention on?”. As a starting point, ponder the data from the annual survey conducted by the FBI and Computer Security Institute. Results show that roughly 80% of organizations now site the Internet as a source of frequent attacks, with the percentage experiencing frequent attacks growing steadily. Unfortunately not only is the volume of attacks increasing, but also the variety and sophistication of attacks is on the rise. A survey of IT leaders shows that the top five forms of breaches (successful attacks) have been experienced by 63% to 82% of IT leaders surveyed in 2002! The statistics for unintentionally harmful threats are equally substantial. Consider:
1. 46% of all email today is spam.
2. In 2002, 60% of surveyed employees with Internet access reported they use the web to conduct personal business, while 57% reported they use email for personal transactions. Clearly this data shows that every organization, no matter what its size, has reason to believe that it will be subject to a significant variety of Internet-based threats. The economic impact of such threats is more difficult to quantify because they vary depending upon the type of organization (business, non-profit, etc.), the nature of the breach, salaries and so forth. But some of the general statistics available do provide an idea of the magnitude of the impact:
3. The average cost of an external security breach was reported to be $226,000 in 2002 according to the FBI/CSI survey of 503 organizations.
4. DoS attacks cost $297,000 on average.
5. The average cost of a serious virus infection (25 or more PC’s) was reported to be $81,000 in the 2002 ICSA survey.
6. Damages in lawsuits for work hostile environments have ranged from $25,000 to multiple millions of dollars.
5. Security Solutions:
Just as different forms of attack emerged separately over time, so do have a variety of corresponding point security solutions. Major solutions currently being deployed include: Security Solution Description
Firewall: A device that is placed at the point where the Internet enters a facility, controlling network traffic for security purposes. It examines all inbound and outbound traffic; permitting only traffic meeting predetermined criteria to pass. This allows unsolicited traffic from hackers to be blocked (including DoS attacks), while maintaining transparent Internet access for employees and customers. Firewalls that incorporate application proxies can block some forms of attack disguised as legitimate traffic and perform other security and inspection functions. To minimize internal threats firewalls can also be used to segment an internal network.
Intrusion Detection and Prevention (IDS/IPS)
An application which scans traffic coming from the outside to detect malicious code hidden within the traffic. The common detection methods use signatures of knows attacks which are stored in a database and updated regularly. A second method to detect possible illegitimate traffic is “Anomaly Detection” which checks the traffic against normal traffic habits of the network. If malicious or abnormal traffic is detected the application can inform the administrator (Intrusion detection) or even block the traffic immediately (Intrusion Prevention).
Virus (Malware) Protection
A form of computer program that searches targeted software, such as email and attachments, for known or potential malware such as viruses. Two forms of protection are commonly available:
1. Host-based scanners: Installed on every computer in the organization, including mail servers and desktop PC’s, they scan each file received or sent from that system.
2. Gateway-based scanners: These reside on a single computer (or gateway appliance) that sits at the Internet’s point of entry to an organization, scanning all inbound and outbound email and attachments. Ideally an organization should install both forms of protection to add an extra layer of security. However, if budgets are limited, the perimeter approach is easier to administer, more secure and more cost effective.
Spam Protection
One or more electronic filters, each using a particular detection technique, which together work to identify and block spam. Common techniques include:
1. Real-time black hole list: Utilize one of the publicly available lists constantly updated with the addresses of known spammers to block messages. List accessed via Internet by the filter.
2. Sender verification: Spam protection program that verifies sender’s legitimacy by contacting the transmitting server or using DNS for Verification.
3. Header Analysis: Email headers are checked for false or altered information and addresses with invalid characters.
4. Heuristics: Program that rates incoming mail on the match with common spam characteristics, and allows a threshold to be set.
5. Greylisting: Unknown mail servers are asked to resend messages before they are accepted (Spamers typically don’t resend their emails).
6. Whitelist and Blacklist: allows the administrator to list email sources known to be legitimate and illegitimate.
7. URL scanning: URLs within emails are checked against a database of known spam URLs Again; spam protection can be deployed on each desktop, or at the perimeter. Perimeter protection is more cost effective from an administrative and cost perspective.
Phishing Protection:
Normally a part of nowadays spam protection in order to filter phishing email. More advanced phishing protection uses URL filtering, too. So even if a phishing a email is not stopped by the spam filter the URL filter mechanism will block access to the URL contained herein if it’s identified as known phishing website.
Surf Protection (URL Filtering)
A computer program which typically:
1. Monitors web traffic to allow analysis of utilization.
2. Places web pages into categories meaningful for blocking (e.g. pornography sites, gambling sites, phishing etc.).
3. Provides a means of establishing rules for blocking categories.
4. Blocks and notifies users when they attempt to access a prohibited page. Logs blocking for management action. Also called Surf Protection, web blocking or content filtering.
VPN (Virtual Private Networks)
Computer software residing at both ends of a remote communications connection that enables the establishment of secure virtual tunnels through a shared public infrastructure such as the Internet. VPNs provide the security benefits of private lines with the cost structure of public networks.
Email Encryption
Software that allows encryption/decryption of email communication to prevent Eavesdropping or alteration of critical communication through 3rd parties. In addition digital signatures provide means to authenticate the email sender. Email encryption is typically deployed at the desktop, however due the complexity of the required key/certificate handling it is only suitable for experienced users. Again perimeter protection is more cost effective from an administrative and cost perspective and the best alternative to make email encryption even available to
small medium enterprises.
IM & P2P control
Tools that allow administrators to monitor and restrict the usage of instant messaging and peer-to-peer applications that might put their network, reputation and finances at significant risk from viruses and malware.
6. Next Generation Solutions: The Integrated Network Security Platform
To overcome these issues, and meet the needs of today’s resource constrained organization, a security solution should have the following attributes:
1. Include protection from all the most common threats by providing firewall, intrusion detection and prevention, virus protection, URL filtering, VPN, spam protection, and spyware protection functionality at a minimum.
2. Provide world-class solutions to each threat. Security is only as strong as the weakest link.
3. Run on a single hardware platform, which can be upgraded as traffic volume increases without having to scrap the investment in the existing solution.
4. Install all components, including a security hardened operating system, from a single CD. Alternatively it should come pre-installed on the hardware.
5. Share configuration information among all components to reduce administrative effort and errors.
6. Provide a common management interface for all security functions, and further minimize administrative labor and training needs by using a point-and-click paradigm.
7. Be designed as a software platform, so as new threats arise they can be integrated without requiring the existing solution be scrapped.
8. Provide automatic updates of all security and operating system functionality through a single Internet source, minimizing operating costs and security gaps. There is broad recognition of these needs from analysts such as Gartner and Yankee Group, as well as many in the vendor community. However significant obstacles exist for existing solution vendors in meeting these needs.
9. Unless a product is specifically designed as an integrated security platform, with thought given to how different security applications are integrated at the user interface, configuration and run-time levels, it is quite difficult to “add” an additional security function in an effective, seamless manner.
10. Products tied to specific hardware platforms are impeded by the fact that new software functions alter the processing, memory and storage requirements of the hardware, typically requiring a new platform.
11. No single vendor has the resources or the specialized skills to provide world-class solutions to the variety of threats to be addressed. The problem requires a new approach.
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